The creative director plays a pivotal role in ensuring the quality and consistency of all creative work. By setting clear standards, providing guidance, and maintaining a focus on detail, the creative director ensures client satisfaction and fosters the professional growth of their team.
Score Calculation
For each performance pillar, we ask several questions during feedback reviews. You can score up to 10 points for each question. We then calculate the average score for that pillar and multiply it by 10, giving a maximum score of 100 for that pillar in that specific review. All the feedback scores are then averaged to give you the Total Pillar Score, which you see in your portal.
The weight for this score is x1.
Types of feedback that is collected where your Quality Assurance skills are rated:
QA Checks
Creatives Reviews
Sources for this score
QA Checks Questions & Points
What is the overall quality of the Miro board?
(+1 point) Each project should be identifiable by name, and it ideally matches the timeline submission form
(+1 point) Each deliverable should identifiable with name
(+1 point) Start & end dates (or estimated end date) of the project are present
(+1 point) Delivery submission dates for each of the deliverables are present
(+1 point) Show copy / link to project brief
(+1 point) Show copy / link to final files (if applicable)
(+1 point) Things are consistently sized (Fonts / Boards / etc)
(+1 point) Titles / fonts/ boards etc are consistently colored
(+1 point) No obvious typos
BONUS
(+2 points) Show status of projects (Active/ Completed/ Paused/ Canceled)
Does the work seem quality controlled? Is it the exact same deliverable the creative provided? Alignment or whitespace errors? Grammar? Typos? Margin errors? Widow words?
Were there sufficient iterations / revisions to help the Creative get to the result needed? Including internal Miroboard, if applicable.
Creatives Reviews Questions
Was the creatives work quality controlled? (Was it the exact same deliverable the creative provided? Alignment or whitespace errors? Grammar? Typos? Margin errors? Widow words?)
Were there sufficient iterations / revisions to help the Creative get to the result needed?
How did creatives rate File Prep and Organization?
How did creatives rate Quality Control?