After your PTO has been approved, please make sure to prepare for your time off in such way that the client work can continue during your absence. Please ensure the following has been done:
prepare your time off in a manner that any creatives during the vacation can independently complete at least one round of revisions or one request
find and brief a substitute Creative Director (if applicable), this includes written hand-off instructions, introductions to all active creatives working on the clients project, any notes and access to all files, docs and Miro boards.
set up automated email vacation notice for the duration of the vacation
First & last day of the vacation
Personal contact phone number for case of emergency
Contact info of Designity support team for emergency
appoint a stand-by Creative Director (for clients without a substitute Creative Director) that will monitor incoming client requests and has a high-level understanding of all the clients of the person on time off